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Engineering the 21st Century Service Economy

SEE Outstanding Innovation in Service System Engineering Award

OISA Award finalists stand out as pioneers in 21st century engineering

UNIVERSITY PARK, Pa. — Service Enterprise Engineering (SEE 360) in Penn State’s Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, partnered with the Institute of...

Alumnus uses education and exposure in industry to foster success at Amazon

After graduating from Penn State, Athul Krishna aimed to make a tangible impact 7/20/2020 By Mia Hollie UNIVERSITY PARK, Pa. — For Penn State alumnus Athul Krishna, class of 2016, choosing to pursue...

Finalists selected for service systems engineering award

By Mia Hollie UNIVERSITY PARK, Pa. — Service Enterprise Engineering (SEE 360) in Penn State’s Harold and Inge Marcus Department of Industrial and Manufacturing Engineering, partnered with the...

SEE360 Seeks Applicants for Assistant Teaching Professor Position

Non-Tenure-Track Assistant Teaching Professor of Industrial and Manufacturing Engineering Description The Harold and Inge Marcus Department of Industrial and Manufacturing Engineering at The...
SEE Outstanding Innovation in Service System Engineering Award

Outstanding Innovation in Service Systems Engineering Award – 2020

Join us on July 7 at 11 a.m. for a webinar on the Outstanding Innovation in Service Systems Engineering Award in conjunction with the Institute of Industrial and Systems Engineers. Hear from...

We ARE…SEE 360! Find out more about us.

SEE 360 scholars and faculty create real-time scheduling solution for campus snow removal.

SEE 360 scholars improve a Penn State tradition: Berkey Creamery

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About SEE 360

SEE 360’s mission is to contribute to the College of Engineering’s and IME Department’s strategic goals to enhance our students’ fundamental educational experience, awareness of the societal challenge in the U.S. where 80% of the workforce is employed in the service sector, access to the entrepreneurial opportunities of the sector and collaboration with industry and alumni partners to improve the productivity and quality of the service sector.

Welcome to Service Enterprise Engineering at Penn State

Welcome to Service Enterprise Engineering (SEE 360) at Penn State. We encompass the study, design and implementation of new systems that improve the processes and efficiencies of the service sector. With origins dating back to 2003, our mission is to contribute to engineering the 21st century economy. As 80% of our country’s economy falls in the service sector, it is vital to expose students to the abundance of engineering opportunities in these labor-intensive industries.

We work hard to develop teaching resources such as textbooks and case studies containing applications of engineering techniques geared toward solving problems in service industries. For practical experience, we have partnered with businesses to allow our students to develop engineering solutions for their problems and to optimize their services. This includes partnerships with huge, on campus vendors like Beaver Stadium and Berkey Creamery.

In 2018, our Service Enterprise Engineering minor was created to provide students the ability to utilize their industrial engineering knowledge and techniques to optimize processes in hospitals, retailers, financial institutions, banks, nonprofit organizations, airlines and more. Students that complete this minor graduate with the skills needed to enhance the efficiency of any service enterprise.

We invite you to learn more about our mission, research and opportunities. We hope you will consider visiting us in person or partnering with us and our researchers. We are committed to the future advancement of the service systems that drive our economy.

Thank you,

Dr. Vittaldas Prabhu

Director, SEE360

 

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